Your use of MKULIMA ONLINE’ Website and Services, as those terms are defined in this privacy policy (“Privacy Policy”) of

Your privacy is important to MKULIMA ONLINE, and affiliates (collectively“MKULIMA ONLINE”, “we”, “us”, or “our”). This Privacy Policy is created to inform you of the type of information that MKULIMA ONLINE may gather and track, and discloses our practices regarding the information gathered and stored in connection with our web site (“Website”) and Services, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.  We ask that you read this Privacy Policy carefully prior to using any of MKULIMA ONLINE’ Websites, or purchasing any products or services made available by MKULIMA ONLINE, its partners and affiliates (collectively referred to as our “Services”).

This Privacy Policy contains numerous general and technical details describing the steps that we take to protect your privacy.  We have organized this Privacy Policy by major topic areas so that you can quickly locate the information of most interest to you.  Meeting your needs and expectations forms the foundation of everything that we do, including protecting your privacy.

If after reviewing this Privacy Policy, you still have questions or privacy concerns, please contact us at [email protected]


This Privacy Policy will inform you of the following:

(1)   description of personally identifiable information (belonging to you and third parties) collected by MKULIMA ONLINE, its partners and affiliates;

(2)   how the collected information is used;

(3)   with whom the collected information may be shared;

(4)   choices available to you regarding the collection, use, and distribution of such information;

(5)   security procedures that are in place to protect against the loss, misuse, or alteration of personally identifiable information under control of MKULIMA ONLINE, its partners and affiliates

This Privacy Policy was last updated on 2018-03-07.  MKULIMA ONLINE reserves the right to modify this Privacy Policy at any time by posting such changes on its Website.  Please check the revision date to determine if this Privacy Policy has been modified since you last reviewed it.  Your continued use of any portion of the MKULIMA ONLINE’ Website, or Services subsequent to the posting of an updated Privacy Policy will constitute your acceptance of all such changes.

We want you to always be aware of what personal and other information we collect, how we use it, and under what circumstances we may disclose it.  All personal information we collect will be handled according to the Privacy Policy in effect at the time the information is collected.  If the Privacy Policy changes in any significant respect, we will not use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected without your permission.

From time to time, we may find the need to make changes to this Privacy Policy.  Upon notice given by one or more of the following means: upon notice given to you after you login to your Account by email communication to the email address provided by you when you setup your account or otherwise on record for your account, or by written mail communication to the address on record for your account.
You will be given the opportunity to opt-out, provided that, if you choose to opt-out all or part of the service or products may no longer be available to you. If as the result of such changes, you want to alter the ways in which MKULIMA ONLINE is allowed to use your personal information, you can do so by following the procedure described in Section Creating and Updating Your Personal Account and Preferences.
You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the service or products after such notice has been given with the following exception: if at the time you provide personal information to MKULIMA ONLINE you limit how such information will be used to communicate with you, either by MKULIMA ONLINE or by third parties, MKULIMA ONLINE will not change your preference in this regard without your express consent.

Personal information

We do not collect personally identifiable information from your computer when you browse our Website.  This means that, unless you voluntarily provide us with your personally identifiable information, such as an email address or name, we will not know your name, your e-mail address, or any other personally identifiable information.  There may be circumstances, however, where you voluntarily provide information to us, or where MKULIMA ONLINE, its partners or affiliates, may request information from you in order to provide certain requested Services.

You may choose to give us personal information in a variety of situations. For example, you may choose to give us information such as your name, address, or e-mail in order to correspond with us, to process an order, or for us to provide you with a subscription to our Services.

We respect your choices regarding use of personal information provided to us, and you have the option of requesting that your personal information not be used  beyond fulfilling your request for Services or other information.

In addition to personal information that may be collected from you, MKULIMA ONLINE may automatically collect certain technical information, including  Media Access Control (“MAC”) address, mobile device identifiers (if used to access the Website or Services), International Mobile Equipment Identity (“IMEI”), and time-stamped logs of messages sent and received, and network status (WiFi, etc.) We collect this information in order to make the Website and Services function correctly and to provide you with the content that you see on the Website.

Unless expressly provided otherwise, personal information that you provide while you are visiting the website of a partner or affiliate of MKULIMA ONLINE will be subject to the privacy policy posted on that partner or affiliate’s website, and personal information that you provide while on our Website in conjunction with that parnter’s or affiliate’s service will be subject to this Privacy Policy.  For instance, credit card or PayPal information entered as part of the filling out a purchase form or registration process collected by a third party’s registration and/or merchant services is subject to that third party’s privacy policies.  You should be aware that MKULIMA ONLINE’ agreements with service providers, partners, or affiliates, often provide that they will share with MKULIMA ONLINE personal information collected from you.  In such instances, MKULIMA ONLINE may use this information in a manner consistent with this Privacy Policy.

Using and Sharing Personal Information

The following paragraphs describe in more detail how MKULIMA ONLINE may use your personal information and with whom we may share it. Depending on the type of MKULIMA ONLINE Website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a MKULIMA ONLINE Website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling Your Transaction Request

If you request a Service from the MKULIMA ONLINE’ Website, or for example, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with other service providers, or with other parts of MKULIMA ONLINE, MKULIMA ONLINE’ Business Partners, financial institutions, shipping companies, postal or government authorities or as otherwise required or permitted by law, as further detailed in our Disclosures Required By Law.  In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to MKULIMA ONLINE on certain MKULIMA ONLINE websites may also be used by MKULIMA ONLINE and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.  Additionally, you are always free to “opt-out” or “unsubscribe” from marketing lists, surveys or other email communications that we may occasionally send by contacting us at [email protected] and requesting that your email be removed from our emailing lists.

Information for Business Partners

If you represent a MKULIMA ONLINE Business Partner, you may visit a MKULIMA ONLINE website intended specifically for MKULIMA ONLINE Business Partners. We may use information provided on that site to maintain, enhance or develop our business relationship with you, the Business Partner you represent, and MKULIMA ONLINE Business Partners generally. For instance, this may involve using your information to send you details of MKULIMA ONLINE Business Partner programs. It may also include sharing certain information with other Business Partners (subject to all privacy protections and confidentiality obligations that may exist), or other MKULIMA ONLINE customers or prospects. We may also contact you as part of customer satisfaction surveys or for market research purposes in connection with a particular transaction or program.

MKULIMA ONLINE Supplier Administration

If you represent a MKULIMA ONLINE supplier, you may visit a MKULIMA ONLINE website intended specifically for use by MKULIMA ONLINE suppliers. If you visit a MKULIMA ONLINE website designated for suppliers, we may use the information you provide on those websites in order to facilitate any future transactions that MKULIMA ONLINE may enter into with you.  For example, this may include sharing information with other MKULIMA ONLINE websites, MKULIMA ONLINE’s Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and/or other MKULIMA ONLINE suppliers generally.

MKULIMA ONLINE Discussion Forums and Chat Rooms

If you participate in a MKULIMA ONLINE discussion forum or chat room, you should be aware that the information you provide may become available to others who may have access to that discussion forum or chat room.  While we strive to only use the information you provide in forums or chat rooms to deliver our Services or improve the functioning of our Website, information provided through forums or chat rooms may be used within MKULIMA ONLINE’ websites and potentially shared with our partners or affiliates.

Individual forums and chat rooms may have additional rules and conditions, and it is the user’s responsibility to abide by those conditions.  Also, please note that MKULIMA ONLINE may not review the information from and communication by users of its discussion forums or chat rooms.  MKULIMA ONLINE expressly disclaims responsibility for and liabilities resulting from any information or communications from and/or between users of any of MKULIMA ONLINE’ discussion forums or chat rooms.

Each user’s opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of MKULIMA ONLINE, its partners or affiliates.  Users are warned they may be individually liable for anything they communicate using the MKULIMA ONLINE’ discussion forum or chat room, including but not limited to defamatory, discriminatory, false or unauthorized information. Users are cautioned that they are responsible for complying with the requirements of applicable copyright and trademark laws and regulations.

Other MKULIMA ONLINE Web Site Notices

In some cases, specific MKULIMA ONLINE websites may contain other notices about their use and the information practices applicable to those sites.

Information Relating to Children

Our Website and any products or Services available on our Website are not directed to children under 13 years of age.  However, despite our intent, we recognize that children under the age of 13 may access our Website or use our Services. Parents and legal guardians may request for us to review, delete, or stop the collection of their child’s personally identifiable information by contacting us at: [email protected]

Our Worldwide Practices

MKULIMA ONLINE is an organization, with legal entities, business processes, management structures, and technical systems that May cross borders.  Our privacy practices are designed to comply with stringent data protection requirements in order to protection your personal information, regardless of where it is sent.  However, we may share your personal information with other MKULIMA ONLINE websites, partners or affiliates, who may be located in other countries.  While some countries may provide less legal protection to personal data or information, we will strive to handle all transferred personal data or information in the manner described in this Privacy Policy.

MKULIMA ONLINE’ Website and Services may use the internet infrastructure of different worldwide jurisdictions, so use of the Website or Services may be subject to the laws of various jurisdictions, including the laws of the European Union.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption software when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Supplementing Information

From time to time we may supplement information you provide to us via the MKULIMA ONLINE Website with information from other sources, such as information validating your Internet Protocol (“IP”) address or other available information about businesses. This is done to help us maintain the accuracy of the information we collect, to improve the Website, and to help us provide you with better services.

Use of Suppliers

MKULIMA ONLINE may use suppliers to collect, use, analyze and otherwise process information on its behalf. It is MKULIMA ONLINE’ practice to require such suppliers to handle information in a manner consistent with MKULIMA ONLINE’ data collection policies and privacy protections.  If you would like more information about our suppliers, please contact us at [email protected]

Mergers and Acquisitions

Circumstances may arise in which, whether for strategic or other business reasons, MKULIMA ONLINE decides to sell, buy, merge or otherwise reorganize it businesses. In such transactions, customer information generally is one of the transferred business assets but will remain subject to any pre-existing Privacy Policy (unless, of course, the user consents otherwise). Also, in the event that MKULIMA ONLINE or substantially all of its assets are acquired, user information may be one of the transferred assets.  These transactions may involve the disclosure of personal information to prospective or actual purchasers, or receiving such information from sellers. It is MKULIMA ONLINE´ practice to seek appropriate protection for all disclosed personal information in these types of transactions wherever possible

Online Advertising

Certain companies help us deliver interactive online advertising such as banner ads. These companies may collect and use information about our users to help us better understand the types of offers, promotions, and advertising that are most appealing to our users. All information collected in this way is aggregated so it is not personally identifiable to any specific individual. If you would prefer that these companies not collect such information, please email us [email protected]

Personalized URL Link

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with MKULIMA ONLINE and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an adevert,e-mail, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, you are agreeing to let MKULIMA ONLINE collect information about your visits and also to MKULIMA ONLINE’ use and association of such collected information with other information about you and your relationship with MKULIMA ONLINE. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Disclosures Required By Law

Although we will always strive to guard your identity, we may disclose your personally identifiable information without your permission in limited circumstances. We will only do so if we have a good-faith belief that disclosure is reasonably necessary to: (1) comply with laws, regulations, or government requests; or (2) to investigate or protect against harmful activities to our guests, visitors, partners, affiliates, or property (including the Website), or to others. If we are required by law enforcement or judicial authorities to provide your personally identifiable information, we will only do so upon receipt of appropriate documentation. We may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating this Privacy Policy, the terms of their agreements with MKULIMA ONLINE, or to protect the safety of our users and the public. We may also disclose your information to investigate violations of our Terms of Service disclosures, available at

Please know that we do not take this responsibility lightly. Your privacy is of paramount importance to us.

If you have an Enquiries or Query contact us at [email protected]